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Stefanie Harrer

Business Mediation

What is business mediation?

In all areas of todays business we are identifying conflicts.

There are many different reasons associated with this:

  • Individual interests
  • Lack of training
  • Lack of confidence in own ability
  • Personal conflict with a colleague or manager

Increasing pressure is driving business expectation, therefore conflicts are a normal part of todays business life. Sometimes, small conflicts escalate because they have not been taken seriously or even identified. Both parties are focussed on and biased towards their own situation. The only way to achieve their individual goals is to escalate.

Solutions can be easy but each party can be blinkered or very emotionally involved in their own business worlds.

This is the time to involve a neutral person that brings together the different points of view without taking the position of any one party.

In such sessions common solutions can be identified and lead to quick but not always easy solutions for each parties. Solutions need to be found by the parties but the business mediator can accompany this process and give it a different perspective.

My role as business mediator is:

Conflict Management
  • Identify the REAL conflict
  • How to deal with it
Conflict De-escalation
  • Personal related conflicts
  • Mobbing
Solution Guidance
  • Creative suggestions from a neutral party
Negotiation
  • Achieve personal goals WITH other parties